> For the complete documentation index, see [llms.txt](https://docs.powerall.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerall.app/en/service/service-objects.md).

# Service objects

A service object is the core of Powerall. It is the basis for registering all work you perform for your [contacts](/en/crm/contacts.md). Of course, you can also use service objects for sales via [quotes](/en/sales/quotes.md).

In the [settings ](/en/configuration/settings.md)you can choose for yourself what kind of description service objects get in Powerall. This ensures that the experience of Powerall fits your company seamlessly; for example, you can choose from the descriptions:

* Machine
* Forklift
* Truck
* Motorcycle

For each service object, you can record all necessary data such as the make & model, the license plate, the serial number, the owner, and the meter reading type. In addition to this basic data, you can fully enrich the service object to your own taste with [features and tags](/en/general/features-and-tags.md). Consider data such as fuel, power, or engine capacity.

### VAT type

Every service object has a VAT type. The types are:

* New
* Used
* Margin

You can use the margin type when the service object was purchased **without VAT** (for example, from a private individual). The VAT is then **calculated only on the profit margin** and **not shown separately on the invoice.**

For the revenue group, you can set for each VAT type on which [general ledger account](/en/financial/general-ledger-accounts.md) the revenue and cost price must be booked. This means that when buying and selling, Powerall automatically posts the amounts to the correct accounts, ensuring the accounting is immediately balanced.

### History

In the service object history, you can see all work performed for the service object at a glance. The latest work is shown at the top so you can immediately see what happened most recently. In addition, the date and meter reading are also displayed here so you can quickly see when the work took place. You can also click straight through to the [Work receipt](/en/service/work-orders.md) so you can easily see more details about the work performed.

### Photo gallery

In the photo gallery, you can upload all photos of the service object at once. The photos can be categorized into "Sales" and "Other". This way, you immediately know which photos are suitable for a sale via [quotes](/en/sales/quotes.md). You can also choose a featured photo; this photo is shown in the service object list. This gives you a visual overview of the service object.

### Status

On the service object card, you can immediately see the status of the service object. This way, you instantly know whether the service object is available for sale, is still on an open quote, or is owned by one of your contacts.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.powerall.app/en/service/service-objects.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
