> For the complete documentation index, see [llms.txt](https://docs.powerall.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerall.app/en/configuration/powerall-client.md).

# Powerall Client

The Powerall Client connects a Windows device to Powerall Online. This makes printers on that device available for printing from Powerall Online. At the moment, the client is only used to control label printers. Printing regular documents (such as invoices) is done through your browser. So you do not need the client for this.

After installation, the client starts automatically with Windows. You can install the client on multiple devices and register each device separately.

### Client management

In [My Powerall](https://account.powerall.app/my-org/agent-registrations) you manage all registered clients. For each registration, you choose whether the client is only available to your user, or to all users within your organization.

In practice, this determines whether the printers on that device are visible only to you, or also to colleagues within the same organization.

### Install client

{% stepper %}
{% step %}

### Download the client

[Click here](https://powerall.app/.agent/PowerallClient.appinstaller) to download the Powerall Client. This link can also be found in the configuration dashboard of Powerall Online.
{% endstep %}

{% step %}

### Start the installation

Open the downloaded `.appinstaller`file and click **Install**.
{% endstep %}

{% step %}

### Open the client

After installation, the client starts automatically. Usually you will see it right away among the system tray icons in the taskbar.
{% endstep %}

{% step %}

### Register the device

In the client, click the button to register. My Powerall will then open automatically.

Choose here whether the client is only available to you, or to all users within your organization. The latter is useful if you install the client on a shared computer, for example a front-desk PC or server. All users in the organization can then use the printers on this computer directly.
{% endstep %}

{% step %}

### Check the connection

After registration, the client automatically connects to Powerall Online. After that, you can print immediately.
{% endstep %}
{% endstepper %}

### Reinstall client

#### Via the client

Is the client still running normally on the device? Then use the button **Remove client**.

This action clears the client data in My Powerall and in the registry. After that, you can reinstall the client immediately.

#### Remove manually

Is the client no longer reachable? Then remove it manually.

1. Search in Windows for **Powerall Online Client** and remove the application.
2. Open the registry and go to `HKEY_CURRENT_USER > Software > Powerall Online`.
3. Delete all values present there.
4. Open the [client registrations](https://account.powerall.app/my-org/agent-registrations) in My Powerall.
5. Delete the device registration there.
6. Then reinstall the client.

{% hint style="warning" %}
Only remove the registration of the device you want to reconnect.
{% endhint %}


---

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