> For the complete documentation index, see [llms.txt](https://docs.powerall.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.powerall.app/en/accounts-receivable/sales-invoices/credit-notes.md).

# Credit notes

In Powerall, you can easily credit a sales invoice when, for example, you have made a mistake or the delivered parts are returned.

When crediting, the system automatically posts the amounts back to the correct general ledger account. The credit invoice and the sales invoice are also offset against each other.

When crediting, you can choose from the following options:

* **Credit only:** a credit invoice is automatically created. The original orders remain unchanged
* **Change Partner:** the sales invoice is credited. The Partner on the order is changed, automatically creating a new sales invoice with the new Partner
* **Reopen orders:** the sales invoice is credited. Associated orders are reopened, allowing you as a user to modify the orders yourself and invoice them again. This option offers maximum flexibility for you as a user to correct any errors on the order and invoice them again.


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